Author

Anthony Lee

Browsing

In today’s fast-paced digital landscape, advertisers constantly seek to create ads that stand out, capture attention, and resonate with audiences.

Creative Advertising isn’t just a luxury; it’s a necessity for differences your brand and driving engagement.

Therefore, crafting an effective ad that is both original and meaningful requires a combination of artistic vision and strategic thinking. In this article, we’ll explore the elements that make an ad creative, the process behind building these innovative ads, and how they can elevate your brand to new heights.

Introduction: The Importance of a Structured Advertising Planning Process

Advertisers use the advertising planning process to guide them through each campaign stage.

It starts with an initial analysis and ends with evaluating the campaign’s results. This structured process ensures that all aspects of the campaign are carefully considered, planned, and executed to meet objectives. The process includes steps like situation analysis and concludes with an evaluation of performance. This blog will explore each step and its importance in creating a successful advertising campaign.

Advertising Planning Process model
Advertising Planning Process

Step-by-Step Breakdown of the Advertising Planning Process

  • Situation Analysis

This is the first step in the advertising planning process. Advertisers conduct an analysis to assess the current market environment and understand key factors. These include the competitive landscape, customer needs, market trends, and the brand’s positioning. By conducting a thorough analysis, advertisers can identify both opportunities and threats for the brand before conducting the advertising campaign.

  • Objectives:

After analyzing the situation, clear objectives are set for the campaign. These objectives should be SMART (Specific, Measurable, Achievable, Relevant, and Time-bound). Common objectives might include increasing brand awareness, boosting sales, or enhancing customer engagement. Objectives provide a direction for the campaign and serve as a benchmark for measuring success.

  • Strategy:

The strategy outlines how to achieve the campaign’s objectives. It defines the target audience, key messages, and appropriate channels. The strategy must align with overall advertising goals and should communicate the message effectively to the intended audience. It ensures that the chosen approach resonates with the audience while supporting the campaign’s broader goals.

  • Creative Brief:

This document guides the creative team in developing campaign materials. It includes details such as campaign goals, target audience, key messages, tone, and desired outcomes. The creative brief ensures that the creative output aligns with the campaign’s strategy and objectives.

  • Media Brief:

A media brief is a document that outlines key information related to advertising and promotional strategies. It typically includes the advertising objectives, target audience, budget, timings, content formats, and other logistical details that help in planning effective media campaigns. This document serves as a crucial resource for aligning the client’s goals with the media strategy.

  • Media Strategy:

Based on the media brief, the media strategy is developed to outline how different media channels will be utilized to achieve campaign objectives. It covers decisions about media types (TV, digital, print, etc.), timing, frequency, and placement. The strategy ensures that the message reaches the right audience effectively.

  • Media Plan:

The media plan is a detailed document that specifies the media vehicles (such as specific TV programs, digital platforms, magazines, or radio stations) that will be used in the campaign. It includes a schedule for ad placements and a budget allocation for each vehicle, ensuring the media strategy is executed within the allocated budget.

  • Client Approval:

Before proceeding, the creative and media plans are presented to the client for approval. This step ensures that the proposed strategies align with the client’s expectations and business goals. Any concerns or adjustments are addressed at this stage to gain final approval.

  • Buy Media:

Once the plans are approved, media buying begins. This step involves negotiating with media vendors, securing ad placements, and managing all logistical aspects. Effective media buying maximizes reach while optimizing the budget, ensuring the campaign’s cost-effectiveness.

  • Ads Appear:

The campaign is launched, and ads appear across the selected media channels as per the media plan. The timing, placement, and frequency of ads are crucial to reaching the target audience and achieving maximum impact.

  • Evaluation:

The final step involves evaluating the campaign’s performance against the set objectives. Key metrics such as reach, engagement, conversion rates, and ROI are analyzed to determine the campaign’s success. Evaluation helps identify what worked well and what could be improved in future campaigns.

Or in a more simple approach, from Monash Marketing Dictionary, the Advertising Planning Process can be understood as:

the steps or stages taken in planning an advertising campaign; the steps include identifying the target market, establishing the advertising objectives, developing the advertising budget, developing the advertising strategies, selecting the appropriate media, and evaluating the advertising effectiveness.

The Planning Process Accurate in Reality

The process illustrated in the image accurately reflects the general framework used in real-world advertising. It provides a comprehensive overview of the steps involved in planning and executing an effective campaign. However, in practice, some steps may overlap, repeat, or require adjustments based on specific needs, client feedback, or market dynamics. The model is a flexible guide that can be adapted to different scenarios, ensuring campaigns remain responsive to changing conditions.

Case Study 1: Coca-Cola’s “Share a Coke” Campaign

Overview: The “Share a Coke” campaign by Coca-Cola is an excellent example of how a well-executed advertising planning process can lead to a highly successful advertising initiative. The campaign was launched to create a personal connection with consumers by replacing Coca-Cola’s iconic logo on bottles with popular first names.

Detailed Application of the Planning Process:

  • Situation Analysis:

Coca-Cola identified a decline in sales and brand engagement, particularly among younger consumers. The market analysis indicated a need to refresh the brand’s appeal and create a more personal connection with its audience. This understanding led to the idea of personalizing the Coca-Cola experience.

  • Objectives:

The primary objective was to increase brand engagement and drive sales. Specific goals included boosting social media interactions, encouraging user-generated content, and fostering a sense of personalization that would resonate with consumers, especially millennials.

  • Strategy:

The strategy revolved around personalization—a powerful tool for engaging younger audiences. By replacing the Coca-Cola logo with common first names, the brand created a sense of ownership and connection. The strategy also included integrating social media elements to amplify reach and engagement, encouraging people to share their personalized Coke bottles online.

  • Creative Brief:

The creative brief focused on making the campaign interactive and engaging. It aimed to encourage consumers to find bottles with their names or their friends’ names, take photos, and share them on social media. The brief outlined the importance of visually striking designs and concise messaging to capture attention quickly.

  • Media Brief and Media Strategy:

The media brief outlined a plan to leverage both traditional and digital channels. The media strategy focused on high-traffic outdoor locations like bus stops and malls to maximize visibility, combined with a robust social media push to encourage sharing and engagement. Digital ads target to reinforce the campaign’s message and provide real-time engagement opportunities.Share a coke Campaign

  • Media Plan:

The media plan detailed specific placements across social media platforms such as Facebook, Instagram, and Twitter, where younger demographics are highly active. Additionally, Coca-Cola used outdoor advertising in strategic locations, ensuring broad visibility in urban centers.

  • Client Approval:

The team presented the campaign strategy and creative concepts to Coca-Cola executives, who approved the plan due to its alignment with brand goals and its innovative approach to consumer engagement.

  • Buy Media:

In the “Share a Coke” campaign, media buying played a crucial role in amplifying the campaign’s impact and ensuring maximum visibility. Coca-Cola strategically secured premium outdoor advertising spaces, such as billboards in high-traffic urban areas, bus shelters, and transit stations, to target a large and diverse audience. The team selected these outdoor placements to ensure constant visibility and to reinforce the campaign’s personalized aspect, where consumers could see and purchase Coke bottles featuring their names.

Additionally, Coca-Cola invested heavily in digital ad placements, utilizing platforms like Facebook, Instagram, and YouTube to reach younger, tech-savvy audiences.

  • Evaluation:

The campaign’s success was measured by several key metrics, including increased social media engagement, user-generated content, and a substantial boost in sales. Coca-Cola reported a significant increase in customer interaction, both online and offline, and achieved its goal of revitalizing brand engagement.

Results: The “Share a Coke” campaign was a massive success, generating widespread social media buzz and increasing sales. The campaign’s interactive and personal approach resonated strongly with consumers, particularly millennials, leading to heightened brand loyalty and a surge in product demand.

Case Study 2: Dove’s “Self-Esteem” Campaign

Overview: Dove’s “The Code” campaign, part of its broader Self-Esteem Project, focuses on combating toxic beauty advice on social media and helping young people develop healthier self-esteem. The campaign addresses the harmful impact of unrealistic beauty standards perpetuated online, especially on platforms popular with teenagers. A recent report by the Dove Self-Esteem Project revealed alarming statistics about the influence of social media on young people’s self-image: 1 in 2 girls aged 10-17 say that toxic beauty advice lowers their self-esteem, and 90% follow at least one social media account that makes them feel less beautiful. This underscores the urgent need for interventions like Dove’s campaign, which empowers young people to challenge beauty stereotypes and build confidence.

Detailed Application of the Planning Process:

  • Situation Analysis:

Dove’s research indicated that social media was a key contributor to the declining self-esteem among young girls, with many being exposed to toxic beauty advice that promotes unattainable standards. The 2022 Dove Self-Esteem and Social Media Report revealed that half of the girls surveyed felt their self-esteem was negatively impacted by content they encountered on platforms like Instagram and TikTok. This growing concern presented Dove with an opportunity to position itself as a leader in advocating for healthy body image, aligning with its long-standing mission of promoting real beauty.

  • Objectives:

The primary objective of “The Code” was to combat the negative effects of toxic beauty advice by providing young people with the tools to detoxify their social media feeds and foster a healthier self-image. Additionally, Dove sought to raise awareness about the harmful impacts of social media on self-esteem and inspire societal change by encouraging people to reject unrealistic beauty standards. The campaign also aimed to strengthen Dove’s brand loyalty by aligning it with a cause that resonates deeply with parents, educators, and young people.

  • Strategy:

Dove’s strategy was centered around education and empowerment, using both digital tools and real-world resources to reach young people. The campaign emphasized detoxifying social media feeds—encouraging youths to unfollow accounts that make them feel bad about their appearance and instead engage with content that promotes positivity and self-acceptance. Dove also partnered with experts in psychology and social media to develop workshops, online guides, and other educational resources aimed at parents, educators, and influencers.

  • Creative Brief:

The creative brief outlined the need for the campaign to feel supportive and non-judgmental, providing practical steps young people could take to boost their self-esteem. It also highlighted the importance of showcasing real stories from young individuals who have been negatively affected by social media beauty standards but have found ways to overcome them. This authentic and relatable approach was key to making the campaign resonate with the target audience.

  • Media Brief and Media Strategy:

Given that young people spend significant time on digital platforms, the media strategy prioritized social media engagement. The campaign leveraged popular channels like Instagram, TikTok, and YouTube to reach its audience, while also incorporating influencer partnerships to spread positive messages about self-esteem and body confidence. Additionally, Dove collaborated with schools and non-profits to extend the reach of its educational materials through workshops and online learning modules. The media brief emphasized the need for cross-platform integration to ensure consistent messaging and maximize visibility across different demographics.

  • Media Plan:

The media plan included sponsored content on Instagram and TikTok, featuring influencers who actively promote body positivity. It also incorporated YouTube video series highlighting real stories from young people who have struggled with self-esteem issues due to toxic social media content. Offline components included distributing educational materials through schools and youth organizations. The plan ensured that both digital natives and those less engaged with social media would encounter Dove’s message.

  • Client Approval:

Dove’s executive team greenlit the campaign, recognizing the importance of addressing the growing concerns about social media’s impact on mental health. The alignment with Dove’s core brand values of authenticity and self-empowerment made the initiative a natural fit, and its potential to foster meaningful societal change further bolstered executive support.

  • Buy Media:

Media buying focused on securing high-traffic ad spots on social media platforms alongside targeted campaigns on YouTube. Influencers with significant followers in the target demographic group engaged with Dove’s message and participated in self-esteem workshops. The media purchases designed to maximize reach among younger audiences and their parents, ensuring that the campaign’s positive message was widely disseminated.

  • Ads Appear:

Dove launched “The Code” across various digital platforms, focusing on video content, influencer partnerships, and user-generated engagement. The campaign encouraged participation through social media challenges. Young people were invited to share how they detoxified their feeds by unfollowing harmful accounts. This led to widespread organic participation, amplifying the campaign’s message.

Additionally, Dove promoted educational workshops and downloadable guides in collaboration with schools and non-profit organizations. These partnerships ensured the campaign reached a broader audience beyond just digital media, expanding its impact.

  • Evaluation:

The success of “The Code” campaign was measured by several key indicators. These included increased engagement with Dove’s educational resources and positive sentiment on social media. Another key metric was a decrease in the number of youths reporting negative body image issues. Dove saw millions of young people participating in workshops and social media challenges to promote self-esteem. The campaign also strengthened Dove’s reputation as a socially responsible brand. This success deepened customer loyalty and further enhanced the brand’s image.

Results: Dove’s “The Code” successfully addressed the urgent need for interventions against toxic beauty advice, empowering millions of young people to challenge harmful social media content. The campaign not only boosted self-esteem among its target audience but also reinforced Dove’s role as a leader in advocating for real beauty and authenticity. The focus on education, combined with impactful digital engagement, allowed Dove to make a significant societal impact while aligning with its brand values.

These case studies highlight the importance of a structured advertising planning process.

By following the steps outlined in the image—situation analysis, setting objectives, strategy development, creative briefing, media planning, and evaluation—brands like Coca-Cola and Dove have successfully created impactful campaigns that resonate with their audiences and achieve their advertising goals.

Understanding each step’s role and executing it effectively can help brands develop successful advertising campaigns that drive business results and build stronger customer relationships.

Conclusion: Mastering the Advertising Planning Process

A well-structured advertising planning process is vital for creating effective campaigns that meet business objectives. By following each step, advertisers ensure their approach is comprehensive and goal-aligned. This process helps craft campaigns that resonate with the target audience. It also maximizes the overall impact of the advertising message. Proper planning leads to a cohesive strategy. Every aspect of the campaign, from messaging to media selection, is optimized for success. This ensures that the advertising effort achieves its desired outcomes.
Disclaimer:

The information in this blog is collected from many different sources, such as academic sources, industry reports, news, articles…. In addition, I have shared my personal point of view based on my experiences in my blog. Therefore, this content serves as a valuable source of extra information for your self-learning and exploration, but it should not be considered an academic guideline or formal instruction.

Mobile Advertising 101

The Growing Power of Mobile Advertising

Mobile advertising has revolutionized the way brands connect with consumers. As smartphones become indispensable to our daily lives, they serve as personal entertainment hubs, shopping tools, navigation systems, and advertising platforms. The use of mobile ads allows businesses to reach consumers in real-time, delivering personalized and timely messages directly to their devices. In this article, we will explore what mobile ads are, their advantages and challenges, and how businesses can utilize them effectively to engage their audience.

What is Mobile Advertising?

Mobile advertising refers to any form of advertisement that is displayed on mobile devices like smartphones and tablets. The advertisements can take many forms, including:

  • SMS and MMS Advertising: These forms of advertising are sent directly to a user’s phone via text or multimedia messages. While SMS ads are limited to text, MMS ads can include images, videos, and even interactive elements, making them more engaging.

  • In-App Ads: These are one of the most common forms of mobile advertising. Users encounter ads while using mobile applications. For instance, rewarded video ads are popular in mobile gaming, where users watch an ad in exchange for in-game rewards.

    In-app ads formats
    In-app Ads format examples
  • Banner Ads: Mobile banner ads appear on websites or apps in the form of static images or animations. These ads often appear at the top or bottom of the screen and are typically clickable, directing users to a specific landing page.
  • Location-Based Advertising (LBA): LBA is a form of mobile advertising that uses a user’s location to deliver relevant ads. For example, a restaurant can send a promotional offer to users when they are nearby, encouraging foot traffic and immediate action.

  • Search Ads: Search ads appear in the results when users search for products or services on their mobile devices. These ads are typically pay-per-click (PPC), meaning the advertiser only pays when a user clicks on the ad.

Mobile ads have a unique advantage because they can target users based on their location, behavior, and even previous searches, creating a personalized experience. Mobile ads also boast a higher click-through rate (CTR), significantly higher than traditional desktop ads.

The Benefits of Mobile Advertising

Mobile ads provide a range of benefits that can enhance the effectiveness of a marketing strategy:

  1. Real-Time Engagement: One of the major advantages of mobile advertising is its ability to reach users in real-time. For instance, location-based ads can target users as they walk near a store, prompting them to visit or make a purchase.
  2. Personalization: Mobile ads allow businesses to personalize their marketing messages by leveraging user data such as browsing history, location, and previous interactions with the brand. This ensures that the ads are relevant and timely to the right target audience, increasing conversion chances.
  3. Targeted Advertising: With mobile devices, advertisers can easily target specific user groups based on location, demographics, or interests. For example, geotargeting enables brands to send location-specific offers or promotions to nearby users, increasing the likelihood of immediate action.
  4. Higher Engagement: Mobile ads, especially in-app advertisements, are highly engaging. Users are often immersed in apps or games, making them more receptive to ads. Additionally, interactive mobile ads, such as playable game ads, enhance user experience and create memorable brand interactions.
  5. Cost Efficiency: Mobile advertising can be more cost-effective than other digital advertising forms. Given the ability to target ads more precisely, mobile campaigns often result in a better return on investment (ROI).

Challenges of Mobile Advertising

Challenges of Mobile Advertising
Challenges of Mobile Advertising

Despite its many benefits, mobile advertising also faces a few challenges:

  1. Privacy Concerns: Users view their smartphones as highly personal devices and unsolicited ads can feel invasive. For this reason, mobile advertisers need to ensure that ads do not violate users’ privacy by over-targeting them with personal information.
  2. Screen Size Limitations: Mobile devices have smaller screens, which can restrict the amount of information that can be conveyed in a single ad. This requires advertisers to keep their messaging clear, concise, and visually engaging.
  3. Intrusiveness: Mobile ads, especially pop-ups or unskippable in-app ads, can interrupt the user experience, leading to frustration. Ads that are perceived as too intrusive can harm the brand’s reputation.

Creative Considerations for Mobile Ads

Creating mobile ads requires careful attention to the unique characteristics of mobile devices. Here are a few creative considerations:

  • Fast Loading Times: Mobile users expect quick load times, especially when on cellular networks. Ads should be optimized for fast loading to avoid frustrating users and losing potential customers.
  • Clear and Concise Messaging: Due to the smaller screen size, mobile ads must deliver the key message quickly and effectively. Avoid long text blocks and focus on simple, impactful copy.
  • Age-Appropriate Content: Ensure that the content of the ad is appropriate for the target audience. This is especially important in apps or platforms used by younger demographics.
  • Mobile-First Design: Advertisers must prioritize mobile-first designs, ensuring that ads are optimized for small screens. This includes easy navigation, large clickable areas, and short scroll paths to create a seamless user experience.
Mobile Advertising Content Guideline
Mobile Advertising Content Guideline

Conclusion: Mastering Mobile Advertising

Mobile advertising is a powerful tool that allows brands to engage consumers in real-time and create personalized experiences. Businesses can reach their target audience more effectively by leveraging the advantages of mobile ads—such as geotargeting, real-time engagement, and personalized messaging. However, to succeed, marketers must navigate challenges such as privacy concerns and screen size limitations by creating clear, concise, and non-intrusive ads that enhance the user experience.

As mobile advertising continues to evolve with advancements like 5G and artificial intelligence (AI), brands that adapt quickly to these changes will stay ahead of the competition and continue to engage their customers in meaningful ways.

If you’re looking to leverage mobile advertising on Google, the platform offers a variety of formats and tools that allow businesses to reach mobile users effectively. Google Ads provides options that are optimized for mobile devices. For further details, refer to this official Google Mobile Ads guide.

Target audience in advertising: How to optimize your campaign

Introduction: What Does “Target Audience” Mean in Advertising?

The term target audience in advertising refers to a specific group of people that a company wants to reach with its marketing efforts.

This group is usually defined based on various characteristics such as demographics, interests, needs, and behaviors.

By identifying the target audience in advertising, advertisers can tailor their messages to resonate more effectively with the people most likely to be interested in their product or service. This focus ensures the campaign is efficient and impactful, reaching the right people through the most appropriate channels.

Why is Defining the target audience in advertising important?

Understanding your target audience is crucial for several reasons:

  1. Maximized Impact of Advertising Efforts: Knowing your audience allows you to create content that speaks directly to their needs and desires. This tailored approach leads to better engagement with audiences and higher conversion rates for your advertising campaign.
  2. Cost-Effective Campaigns: By focusing your advertising efforts on a specific audience, you avoid wasting resources on individuals who are unlikely to be interested in your product. This targeted approach helps to optimize your budget and improve your return on investment, especially when you run massive advertising campaigns on multiple channels and platforms. Understanding your target audience in advertising can save you a lot of money and target exactly to your potential clients.
  3. Stronger Customer Relationships: When your advertising messages are tailored to a specific group rather than the public, they are more likely to feel understood and valued by the products or services advertised. Strengthening this relationship can foster loyalty and long-term customer relationships.

Benefits of Knowing Your Target Audience in advertising

Defining a target audience brings several advantages to your advertising strategy:

  • Personalization: By clearly identifying your audience, you can create personalized content that is more likely to resonate with them. Personalization can lead to more effective results and higher engagement rates.

As research from McKinsey (2021) found that “Personalization enhances performance and leads to improved customer results. Companies that experience faster growth generate 40% more of their revenue from personalization efforts compared to those with slower growth rates.”

  • Higher Conversion Rates: When your ads is directed at the right people, you increase the chances of conversion. Targeted campaigns tend to perform better in terms of turning prospects into customers.
  • Competitive Edge: Understanding your target audience in advertising provides a competitive advantage by allowing you to differentiate your brand from others. By catering to specific needs and preferences that competitors may overlook, you can position your brand more effectively in the market. This deeper understanding enables you to tailor your advertising efforts precisely, showcasing your brand’s superior knowledge of your audience.

How do we determine the target audience in advertising?

Advertisers often segment their audiences using four primary typesdemographic, psychographic, geographic, and behavioral—or a combination of these, depending on what best aligns with their advertising objectives.

These segmentation types originated from Wendell R. Smith’s 1956 publication, “Product Differentiation and Market Segmentation as Alternative Marketing Strategies.” By employing these methods, advertisers can better tailor their strategies to meet the specific needs and preferences of their target markets. To be more specific:

  1. Demographic Segmentation: This type of segmentation is based on statistical characteristics such as age, gender, income, education level, and family status. It helps in understanding who your potential customers are in terms of basic, identifiable traits.
  2. Geographic Segmentation: Focuses on the location of your audience. This could be by country, region, city, or neighborhood. Geographic segmentation is crucial for local businesses or for campaigns targeting specific areas.
  3. Psychographic Segmentation: This goes beyond demographics to consider the psychological aspects of your audience, such as their lifestyle, values, and interests. Consequently, this approach gives deeper insights into customer motivations and worldviews.
  4. Behavioral Segmentation: This method involves segmenting audiences based on their behaviors, such as their buying habits, brand interactions, and product usage. Behavioral insights help predict future actions and tailor marketing strategies to specific customer behaviors.

Steps to Identifying Your target audience in advertising Campaigns

Here are the steps to defining your target audience effectively:

  1. Analyze Your Current Customers: Start by looking at who is already buying from you. Identify common characteristics and behaviors among your best customers to understand who is most interested in your product or service. This will be an ideal approach for finding the target audience for your upcoming advertising campaigns for your products/services.
  2. Conduct Market Research: This step normally involves using both qualitative and quantitative research methods to gain insights into your potential audience. Common approaches to market research include surveys, interviews, and focus groups,… All of which can yield valuable data about consumer needs and preferences related to your brand. However, market research can be time-consuming and costly if not done correctly. Therefore, to ensure high-quality and effective research, it’s advisable to seek support from a specialized agency with expertise in this area.
  3. Stay Informed on Market Trends: Keep an eye on the latest trends in your industry to see how they might affect consumer behavior. Understanding these shifts can help you adjust your targeting strategy accordingly. Some valuable resources that you can use to find the market trends such as eMarketer, Hubspot, Nielsen,….
  4. Develop Customer Personas: Based on your research, create detailed personas that represent your ideal customers. These personas should include demographic information, interests, and buying behaviors, providing a well-rounded picture of who you are targeting.
  5. Segment Your Audience: Use the data you’ve gathered to divide your audience into distinct groups. This segmentation allows you to create more specific and effective marketing messages tailored to each group.
  6. Test and Refine Your Approach: Once your audience is defined, test your marketing strategies to see how well they perform. Use metrics and analytics to assess effectiveness and make adjustments as needed.

Case Study: Haidilao’s Strategy to Define Its Target Audience in Vietnam

Overview: Haidilao, a renowned Chinese hotpot restaurant, effectively adapted its strategy to penetrate the Vietnamese market by understanding and targeting the right audience.

Target Audience in Advertising: How to optimize your campaign
The trend in Haidilao Vietnam – Going to restaurant, you can receive a Chinsu Gift when you know the “special code”

Implementation of Target Audience Strategy:

  1. Market Analysis: Haidilao conducted extensive research to understand Vietnamese dining culture, including preferences for communal dining and fresh ingredients. The research revealed that Vietnamese consumers value both the quality of food and the overall dining experience.
  2. Demographic Focus: The restaurant targeted young professionals and families in urban areas such as Hanoi and Ho Chi Minh City. These groups were identified as more likely to seek out new dining experiences and dine out frequently.
  3. Psychographic Segmentation: Haidilao focused on consumers who value high-quality food and a social dining experience. The restaurant emphasized its interactive dining options and premium ingredients to appeal to these preferences. In addition, many trends from Haidilao on social media platforms such as TikTok, Facebook, and YouTube. It makes people experience the FOMO effect; which makes them want to come to hotpot restaurants to experience new trends every time they launch a new promotion campaign.
  4. Behavioral Insights: The brand also understands customer behavioral insights very well. It recognizes the trend towards health-conscious eating and personalization in the Vietnam market. Therefore, Haidilao introduced various broth options, including healthier choices like mushroom and tomato broths. Catering to local tastes and preferences helped differentiate the brand in a competitive market.

Outcome: Haidilao’s strategy successfully attracted its target audience in Vietnam, leading to high customer loyalty and a strong market presence. As a result, the restaurant chain became a favorite for social gatherings and family meals, positioning itself as a premium dining option in the Vietnamese market.

Conclusion:

Defining your target audience in advertising activities is vital in creating successful campaigns. Understanding who your customers are and what they care about is very helpful. It can enable your ability to craft messages that resonate, optimize your marketing spend, and build stronger customer relationships.

Therefore, learning from successful brands like Haidilao can provide valuable insights into effectively defining and targeting audiences, ensuring your marketing efforts are efficient and effective.

If you want to learn more about advertising and digital marketing, check it out here!